Outlet Savings: 20-60% off past season's mountaineering, hiking & hunting boots // Free US Ground Shipping on all orders over $100

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Shipping Policy

United States
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2023 Holiday Shipping Information: Our holiday shipping cutoff has passed (as of 12pm PT, Dec 18th). Our warehouse will process orders as fast as possible, but cannot guarantee any delivery prior to Christmas. 

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Zamberlan USA only ships on non-holiday, business days year-round. If the post office or freight carriers such as FedEx are closed, so is our shipping department. Please be advised that all orders take 1-2 business days to process. Orders are usually shipped the next business day after the order is placed, though in high-volume periods (holidays or sales events), your order may not ship until 2 business days after the order is placed. 

Zamberlan USA offers free FedEx Home Delivery shipping on all US boot orders over $100. Accessories and orders under $100 will pay assigned carrier rates based on size, weight, and ship-to location. We ship only via FedEx Home Delivery or USPS First Class (accessory-only orders). Unfortunately, we do not currently offer expedited shipping. Further, shipping costs can change from time to time and are not negotiable. If you have a question about shipping rates on items to your address, please contact customer service at info@zamberlanusa.com.

Canada

Zamberlan Canada is now live! Please visit their site at https://www.zamberlancanada.ca/ for a full selection of Zamberlan brand products shipped directly to Canadian customers without the wait or taxes of shipments from the U.S. 

Return Shipping

Zamberlan USA does not offer free return shipping due to the fact that (a) most, if not all of our footwear products ship free to the customer, and (b) the significant expense of free two-way shipping is inhibitive to our cost structure. While this policy may change in the near future, we will likely only offer a subsidized return if we do change the policy. Zamberlan USA strongly recommends customers use original boxes to return footwear for exchange or refund. In addition, we also strongly recommend that customers use less expensive return shipping practices, including (a) minimizing package size and, (b) shipping using either USPS First Class Mail or postal-service enabled products from UPS (SurePost) or FedEx (SmartPost) to minimize shipping rates.

Click here for Zamberlan USA's Return & Exchange Policy

EX-USA (International Shipping)

Zamberlan USA only ships on U.S. non-holiday, business days year-round. Please be advised that all orders take 2 business days to process and are usually shipped two business days after the order is placed. Please keep this in mind when placing your order. We ship only via USPS International Priority Mail (United States Postal Service) and will NOT ship any other method. Shipping costs are based on USPS rates and are not negotiable. If you have a question about shipping rates on items to your address, please contact customer service at info@zamberlanusa.com.

Please note, that international customers, not Zamberlan USA, are responsible for customs duties, import taxes, and local delivery fees when receiving products shipped from the United States. To be clear, all customers ordering from outside of the United States are responsible for paying their country's import duties, taxes, and local delivery fees when buying from ZamberlanUSA.com.